SeekProv is being designed around informed choices, clear records and responsible community participation. Verification reduces uncertainty but cannot remove every risk.
Checks may include email, phone, government ID, liveness, address, business registration, qualifications, licences, references or background checks. Verification confirms that specific information was checked at a particular time. It is not a guarantee of character, work quality or future behaviour.
Keeping communication and payment on the platform creates a clearer record and supports safety, conflict review and platform protection. Off-platform payment may be prohibited.
Messages may be reviewed where reasonably necessary for safety, support, fraud prevention, investigations or legal compliance.
Review the Provider profile and Offer, protect sensitive information, clarify who will attend, secure valuables, use safe meeting arrangements and stop the service if you feel unsafe.
Users must act respectfully and honestly. Fake accounts, impersonation, illegal services, threats, harassment, discriminatory conduct, manipulation of reviews and attempts to evade platform safeguards are not permitted.
When the platform goes live, SeekProv may investigate reports and apply warnings, restrictions, suspension or removal depending on severity. Enquiries can be sent to hello@seekprov.com. Contact emergency services first where someone is in immediate danger.