Help Centre

How can we help?

Quick guidance about accounts, service discovery, Deals, payments, Provider Mode, verification, reviews, safety and technical support.

01

What is SeekProv?

SeekProv is a local-services marketplace app connecting Seekers with verified local service Providers. The platform is still preparing for launch.

02

Can I book on this website?

Not yet. This is a temporary pre-launch website. Service discovery, messaging, Offers, booking, payments and Deal management will become fully active when SeekProv goes live.

03

What is Provider Mode?

Provider Mode lets a user list services and manage Provider activity from the same account they use as a Seeker.

04

What is a Deal?

A Deal is the structured in-app record created after a Seeker accepts a Provider’s Offer.

05

How does verification work?

Depending on the service and market, checks may include contact details, identity, liveness, address, business information, qualifications, licences, references or background checks.

06

How do I report a concern?

Contact hello@seekprov.com. When the app goes live, an in-app Get Help flow will also be available. Contact local emergency services first where there is immediate danger.

07

How do I delete my account?

Account-deletion instructions will be available when the app goes live. Privacy questions can be sent to hello@seekprov.com.

Be there from the beginning

SeekProv is launching soon.

Join the waitlist now. Full website and app features will become active when we go live.

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Be there from the beginning

Join the SeekProv waitlist

Tell us where you are and what you need. We’ll keep you updated as SeekProv reaches your community.